At Jarvis Tool Shop, we are committed to providing fast, reliable, and secure shipping services for all your Tools equipment orders. Please carefully read our detailed shipping policy to ensure a smooth and satisfactory delivery experience:

1. Shipping Methods and Options

We offer the following shipping methods to accommodate your needs:

• FedEx Express Shipping

• DHL Regular Shipping

• Free Standard Shipping

Customers can select their preferred shipping option at checkout, depending on their urgency and budget.

2. Estimated Delivery Times

• FedEx and DHL Regular Shipping: Estimated delivery time is up to 10 days from the date your order is processed.

• Free Standard Shipping: Estimated delivery time is up to 20 days.

Please note that delivery times may vary due to customs clearance, weather conditions, or other unforeseen circumstances beyond our control.

3. Order Processing Time

All orders are processed within 1 to 3 days after payment confirmation. Orders placed during weekends or public holidays will be processed on the next business day.

4. Shipping Costs, Taxes, and Customs Duties

Shipping fees are calculated based on the shipping method, destination, package weight, and dimensions, and will be clearly displayed during checkout.
Import taxes, customs duties, and any other fees imposed by your country's customs authorities are Included in our price.

5. Order Tracking

Once your order has shipped, you will receive an email containing the tracking number and a link to the carrier’s website, allowing you to monitor your shipment in real time.

6. Shipping Restrictions

Some products may be restricted or prohibited from shipping to certain countries due to international shipping regulations. If your order contains such items, our customer service team will contact you immediately to discuss alternatives.

7. Damages, Loss, and Claims

We carefully package every order to minimize the risk of damage during transit. If your shipment arrives damaged or if the package is lost, please notify us within 7 days of delivery. We will work with the shipping carrier to investigate and resolve the issue promptly.

8. Customer Support

For any questions or concerns related to shipping, delivery status, or claims, please contact our customer support team at: support@jarvistoolshop.com

Thank you for trusting Jarvis Tool Shop as your preferred tools equipment supplier. We are dedicated to providing you with a seamless shopping and delivery experience worldwide.